Overview

Unified IT recently completed a large-scale migration project, moving a client from their on-premises Citrix infrastructure to a fully cloud-based Microsoft 365 environment. By adopting Microsoft 365 Service with OneDrive and SharePoint, this solution provided enhanced scalability, flexibility, and productivity for the client’s globally dispersed team across three continents.

Client Challenges

The client’s legacy Citrix infrastructure was becoming increasingly burdensome and costly to maintain. The setup had several drawbacks:

  • High Maintenance and IT Overhead:

The on-premises environment demanded frequent upkeep, affecting the client’s IT resources and operational budgets.

  • Limited Accessibility and User Experience:

Remote users, particularly those in different regions, experienced latency and connectivity issues, reducing productivity.

  • Scalability Constraints:

Expanding the user base and services became complex and costly with the existing Citrix setup.

The client needed a Modern Work solution that would lower maintenance demands, improve user access, and support growth without hardware limitations

Solution: Unified IT’s Microsoft 365 Service

Unified IT recommended a migration to a cloud-first, Modern Work environment powered by our Microsoft 365 Service, integrating Microsoft 365, OneDrive, and SharePoint for seamless remote access, collaboration, and data security.

  • Microsoft 365 for Cloud Productivity:

Transitioning to Microsoft 365 allowed users to access a robust suite of productivity tools, including Outlook, Teams, and Office apps, from any location with internet connectivity. This shift enhanced team efficiency and reduced dependency on on-premises infrastructure.

  • OneDrive for Secure Cloud Storage:

With OneDrive, users gained a secure and reliable platform for cloud storage and data synchronisation, accessible across devices, streamlining document management and collaboration.

  • SharePoint for Collaborative Workspaces:

SharePoint enabled team members to collaborate on projects in real-time, with centralised document sharing and enhanced project management features that supported the global team’s workflows.

 

Execution and Process

  • Comprehensive Needs Assessment:

Unified IT collaborated with the client to evaluate operational needs, user workflows, and potential downtime impacts to design a custom migration plan.

  • Data Migration to Microsoft 365 Service:

Data from Citrix was securely transferred to OneDrive and SharePoint, with a focus on maintaining data integrity and organisation.

  • Microsoft 365 Service Deployment:

Unified IT configured Microsoft 365 accounts, including setup for Teams and shared resources, ensuring a smooth onboarding process for all users.

  • User Training for Microsoft 365 Service:

We provided training to maximise user adoption of Microsoft 365 tools, focusing on collaboration features and productivity apps.

Results

  • Improved Accessibility and User Experience:

Users reported faster access to files, enhanced productivity, and an overall better user experience. Microsoft 365 Service allowed remote access from anywhere, making cross-regional collaboration seamless.

  • Reduced Maintenance and IT Costs:

Moving to a cloud-based Microsoft 365 environment eliminated the need for physical server maintenance, reducing IT burdens and costs.

  • Scalable Infrastructure for Growth:

Microsoft 365 Service provides a scalable foundation, allowing the client to add new users and services with ease.

Client Feedback

The client saw immediate benefits, with increased operational efficiency, simplified collaboration, and more flexible access. Our Microsoft 365 Service provided a future-ready solution aligned with their growth and scalability goals.

Why Choose Unified IT’s Microsoft 365 Service?

Unified IT specialises in helping organisations migrate to Microsoft 365 Service, a Modern Work solution that drives productivity, collaboration, and security. Our expertise in cloud migrations enables a seamless transition to Microsoft 365, empowering businesses to leverage Microsoft 365 Service for a competitive advantage in today’s digital landscape.