WHEN COMMUNICATION BREAKS DOWN

When communication stops, business slows down

Your team relies on internet access, phone systems and communication tools every day. When connectivity becomes unreliable or communication systems don’t work together, productivity suffers and customer experience can be affected.

Your People

Poor connectivity and unreliable communication tools can make it harder for employees to collaborate, respond quickly and work effectively.

Your Customers

Missed calls, poor call quality and communication issues can affect customer experience and make it harder to deliver the service people expect.

Your Locations

Multiple locations, remote workers and hybrid teams can struggle to stay connected when communication and connectivity aren’t designed to work together.

Your Productivity

When communication tools, phones and connectivity providers operate independently, simple tasks can become unnecessarily complicated.

The Result

Lost Productivity

Slower Response Times

Missed Opportunities

Frustrated Users

Connectivity Issues

Business Disruption

When Your People Can’t Connect, Neither Can Your Business.

COMMUNICATION BUILT FOR THE WAY YOU WORK

Connect your people, customers and locations

Modern businesses depend on reliable communication and connectivity. We help bring your internet, phones and collaboration tools together so your people can communicate effectively, wherever they work.

Business Calling

Stay Connected To Customers

Modern calling solutions help employees stay connected to customers, colleagues and suppliers from the office, home or on the move.

Cloud Telephony & VoIP

Flexible Communication Without Limitations

Move beyond traditional phone systems with cloud-based calling that supports hybrid working and changing business needs.

Microsoft Teams Phone

Bring Communication Into The Tools You Already Use

Combine calling, meetings and collaboration within Microsoft Teams to create a more connected workplace experience.

Unified Communications

Bring Conversations Together

Connect calls, meetings, messaging and collaboration into a more consistent communication experience for your people.

Multi-Site Connectivity

Connect Offices And Remote Teams

Bring different locations together through reliable connectivity and communication services that support one connected business.

Reliable Connectivity

The Foundation Behind Everything Else

Reliable internet connectivity helps ensure your people can access cloud services, communicate effectively and get work done.

Great Communication Starts With Reliable Connectivity.

HOW UNIFIED IT CAN HELP

Everything you need to keep your business connected

Every business relies on communication. Unified IT brings together calling, collaboration, connectivity and customer communications into one connected experience that helps your people work effectively wherever they are.

We Bring Calling Into Microsoft Teams
Microsoft Teams Phone

We help bring business calling, meetings and collaboration into one familiar platform, making it easier for your people to stay connected.

We Modernise Your Phone System
Cloud Telephony & VoIP

We replace traditional phone systems with flexible cloud-based calling that supports office, remote and mobile teams.

We Bring Communications Together
Unified Communications

We combine calling, messaging, meetings and collaboration tools into a simpler communication experience for your people.

We Help Customers Reach The Right People
Contact Centre & Call Routing

We improve customer communications with professional call routing, queue management and call handling that supports a better customer experience.

We Keep Your Business Connected
Business Connectivity

We provide reliable connectivity that supports cloud applications, communication tools and the everyday demands of modern business.

We Connect Your Locations
Multi-Site Connectivity

We help keep offices, remote workers and distributed teams connected through reliable communication and network services.

We Keep You Connected During Disruption
Connectivity Resilience & Failover

We reduce the impact of outages with backup connections and failover solutions that help keep your business online.

We Improve The Meeting Experience
Meeting Room Solutions

We equip meeting rooms with the right technology to support effective collaboration between in-person and remote participants.

You may not need every service separately.
Our role is to bring the right expertise together based on your business needs.

CASE STUDIES

Proven deployments Across multiple sectors

We design and deliver high performance solutions that improve reliability, visibility and control for organisations of all sizes.

UniFiInstallation
Improving Network Reliability for a West Yorkshire Centre

Delivered a modern UniFi network that improved Wi‑Fi coverage, increased reliability, and simplified management for staff and visitors.

MS Teams
Modernising Business Communications With Teams

Migrated from an ageing phone system to Microsoft Teams Phone, improving flexibility, call handling, and administrative efficiency.

UniFi Installers
Simplifying Network Security Across Three Branch Offices

Replaced legacy firewalls across three branch offices, strengthening security, reducing costs, and streamlining network management.

cloud PCs
Delivering Flexible Working With Windows 365

Transitioned a development team to Windows 365 Cloud PCs, delivering a more flexible, secure, and simplified working environment.

Microsoft 365
Enabling Secure Hybrid Working With Microsoft 365

Modernised remote working by replacing Citrix with Microsoft 365, improving collaboration, security, and operational simplicity.

Citrix to Microsoft 365
Improving Sage 50 Access For Remote Users

Migrated Sage 50 users from Citrix to local PCs with Remote Data Access, improving performance, reliability, and user experience.

Stronger Security

Reliable WiFi Coverage

Improved Performance

Better User Experience

REQUEST A CALL BACK

Need a second opinion on your IT?

Whether you’re reviewing your current IT provider, planning a Microsoft 365 project, improving cyber security or simply want independent advice, we’re happy to help.

No Pressure

No hard sales pitch. Just a friendly conversation.

Practical Advice

Get clear, honest recommendations tailored to your organisation.

Focused On You

We’ll understand your goals and what matters most to your organisation.

Your Information

We respect your privacy and will never share your details.







    FAQs

    Questions we’re frequently asked about communication & connectivity services

    Thinking of Communications & Connectivity services? Here are answers to some of the most common questions businesses ask before making the move.

    An internet outage can affect cloud applications, Microsoft 365, phone systems and access to business systems. A secondary connection or suitable failover option can help keep essential services available while the main connection is restored.

    That depends on how dependent your business is on cloud services, phones, video meetings and remote access. If losing connectivity would prevent your team from working, reliability and backup connectivity should be considered alongside speed and price.

    The right connection depends on your location, number of users, cloud usage, reliability requirements and available services. The fastest connection is not always necessary. I’d recommend choosing connectivity based on how your business actually works and the impact an outage would have.

    Not every business does. However, if an internet outage would stop employees working, prevent calls or make important systems unavailable, a backup connection can be a sensible investment. The level of resilience should match the risk and potential cost of downtime.

    It depends on how your team communicates and the calling features you need. Microsoft Teams can be a good option for organisations already using Microsoft 365, while a dedicated cloud phone system may be more suitable where specific telephony features or requirements are important.

    In many cases, existing telephone numbers can be transferred when moving to a new provider or phone system. Availability depends on the existing service and provider, so this should be checked before making any changes.

    Yes. Modern cloud-based phone systems can allow employees to make and receive business calls from different locations using compatible desk phones, computers or mobile devices. This can give employees more flexibility without relying on personal phone numbers.

    Often, yes. Poor Wi-Fi can be caused by coverage, interference, equipment placement, capacity or the underlying internet connection. Identifying the actual cause first can avoid replacing equipment unnecessarily.

    Costs depend on the type of internet connection, number of users or phone extensions, calling requirements, hardware and any resilience needed. I’d recommend comparing the overall service and reliability rather than choosing purely on the lowest monthly price.

    If you regularly experience poor call quality, unreliable Wi-Fi, slow connectivity, outages or difficulty supporting remote workers, your current setup may need reviewing. Start by identifying where the problems occur and what impact they have before deciding whether services or equipment need to change.