IT services for RCCL
IT services for school works
IT services for tax assist
IT services for hosts international

WHO IT AFFECTS

When Technology Gets In The Way, Your Mission Suffers

Poor technology does not just affect systems. It affects the people your charity exists to serve.

When staff cannot access files, volunteers struggle with systems, donor data is unreliable or cyber security is weak, time and energy are pulled away from the mission.

Leadership Teams

Need to balance limited budgets, cyber risk, service delivery and technology decisions.

Staff

Need reliable systems that help them support beneficiaries rather than work around IT problems.

Volunteers

Need simple, secure access without creating unnecessary risk.

Trustees

Remain responsible for governance, cyber risk and protecting sensitive information.

Fundraising Teams

Need accurate data, reliable communication and systems that support donor engagement.

The Result

Less time supporting beneficiaries

Staff and volunteers lose productivity

Donor and beneficiary data may be exposed

Technology costs become harder to control

Resources are diverted away from the mission

Decisions become reactive

THE QUESTION: “what is poor IT really costing our charity?”

HOW TECHNOLOGY SUPPORTS YOUR CHARITY

Technology That Supports Every Part Of Your Charity

Technology should support the everyday work of your charity, from delivering services and supporting beneficiaries to fundraising, reporting and trustee oversight.

People at the heart
Secure & Protected
More Impact

Less time on IT, More time for your mission

Better Insights & Reporting
Smarter Use of Resources

Delivering Services

Helping staff access the systems, documents and information they need to support people effectively.

Supporting Beneficiaries

Keeping data secure and available so teams can focus on people, not technology issues.

Managing Volunteers

Simple, controlled access for volunteers, trustees and temporary workers.

Fundraising & Donor Engagement

Reliable systems that help teams manage supporter communication and donor information.

Hybrid Working

Secure access for staff, volunteers and trustees working from different locations.

Board & Trustee Reporting

Clearer visibility of risk, cost, security and future technology decisions.

THE QUESTION: “How will better technology help us deliver more impact?”

WAYS WE SUPPORT CHARITIES

Flexible IT Support That Fits Your Charity

Every charity is different. That’s why we offer three flexible ways to work together, so you get the right level of support for your team, your goals and your budget.

Fully Managed IT Services

Your outsourced IT department

We take full responsibility for your IT so your staff and volunteers can focus on what matters most – your mission.

  • Unlimited support

  • Proactive monitoring & maintenance

  • Cybersecurity & backups

  • Microsoft 365 management

  • Technology planning & guidance

Co-Managed IT Services

Supporting your internal IT team.

We complement your existing IT team with specialist skills, extra capacity and strategic guidance.

  • Technical escalation

  • Cybersecurity enhancement

  • Project delivery

  • Microsoft 365 & cloud expertise

  • Strategic technology advice

Projects & Professional Services

Expert help for specific initiatives

We deliver technology projects and improvements that help your charity work smarter and more securely.

  • Microsoft 365 migrations

  • Cybersecurity improvements

  • Network & Wi-Fi upgrades

  • Backup & disaster recovery

  • Office moves & technology reviews

  • Workflow automation

All services are backed by our security-first approach, clear communication and a commitment to helping your charity achieve more impact.

Fast, friendly support
Strong cybersecurity & data protection
Proactive monitoring & reporting
Committed to your mission

MISSION-FOCUSED IT SUPPORT

Mission-Focused IT Support For Charities

Most smaller charities do not have the budget, time or need for a full internal IT department. What they need is a practical technology partner who can keep systems reliable, protect sensitive data, support staff and volunteers, and help leadership make better decisions.

Unified IT provides the support, security and guidance charities need without enterprise complexity, helping your team focus more time and energy on the mission.

Secure
Reliable
Responsive
Cost-Effective
Mission Focused
Protect

The Mission

Cyber security, backups, monitoring and recovery planning help reduce the risk of disruption, data loss and avoidable downtime.

  • Cyber security & threat monitoring

  • Backup & disaster recovery

  • Identity protection & access control

  • System monitoring & alerts

  • Security reviews & risk management

Enable

The Team

We keep your technology simple, reliable and easy to use for staff, volunteers and trustees.

  • Microsoft 365 & Teams support

  • Email & collaboration tools

  • Device management

  • User accounts & permissions

  • Fast, friendly support

Grow

The Impact

We help you make better use of technology, improve data and plan for the future so you can achieve more with the resources you have.

  • Technology roadmaps & planning

  • Reporting & data visibility

  • Workflow automation

  • Microsoft 365 optimisation

  • Practical, strategic guidance

You’re not just paying for helpdesk support.
You’re investing in technology that helps your charity protect trust, support people and focus more resources on the mission.

CYBER SECURITY FOR CHARITIES AND NOT-FOR-PROFIT ORGANISATIONS

Protect Trust Before It Is Tested

Charities are trusted with sensitive information about donors, beneficiaries, volunteers, staff and trustees.

Protecting that trust requires more than antivirus software. It requires practical security controls, good access management, backup planning, user awareness and clear reporting.

This is not a theoretical risk.

28%

of charities experienced a cyber breach or attack in the last 12 months.

Source: Cyber Security Breaches Survey 2025/2026 (UK Government)

How Unified IT Helps Protect Your Organisation

Microsoft 365 security alignment

Secure configuration and recommended best practices

Multi-factor authentication

Extra layer of protection for all users

Conditional Access

Control who can access what and from where

Endpoint protection

Advanced antivirus and device protection

Managed threat detection

24/7 monitoring for suspicious activity and threats

Backup monitoring

Continuous monitoring to ensure backups succeed

Email security

Advanced protection against phishing, malware and spam

DNS filtering

Blocks malicious websites and harmful content

Disaster recovery planning

Clear recovery plans to get you back up and running

Password management

Secure storage and stronger password policies

Security awareness training

Regular training to help your team stay secure

Cyber Essentials support

Practical support to achieve Cyber Essentials certification

We combine technology, processes and people to keep your information safe and your mission protected.

Reduce risk

Protect your community

Stay compliant
Clear reporting & visibility

SUPPORTING COMMUNITIES THROUGH TECHNOLOGY

Technology Partner.
Community Impact.
Stronger Together.

At Unified IT, we believe technology should help charities focus on what matters most – the people and communities they support.

Our Social Value commitments ensure we give back through practical support, donations, training and foy bono IT services.

Charity Partnerships

We partner with charities and community organisations to provide practical technology expertise and ongoing support.

Equipment Donations

We donate and refurbish technology to extend the life of equipment and support digital inclusion initiatives.

Digital Skills Training

We deliver digital literacy training and workshops to help people build skills, confidence and brighter futures.

Pro Bono Support

We provide pro bono IT services to charities and not-for-profit organisations that need it most.

Reduced Pricing For Charities & Community Organisations

We recognise that charities need to maximise the impact of every pound spent.

That’s why we offer discounted pricing on selected managed IT services and projects for eligible charities and not-for-profit organisations.

Technology That Supports More Than Systems

We’re proud to use technology, time and resources to help charities, community organisations and not-for-profits make a bigger difference every day.

Stronger Communities

Trusted Partnerships

Technology For Good
Building A Better Future Together

CASE STUDY

How a Community Charity Modernised Its Technology and Reduced Risk

A two-phase transformation that delivered a secure, reliable and unified technology environment—helping the charity focus more resources on its mission.

Unified IT has given us a reliable, secure and modern platform that our team can depend on. We can now focus on helping our community, not fixing IT.

– Senior manager

ABOUT THE ORGANISATION

Community charity supporting local people and families

Staff, volunteers, trustees and visitors

Multiple services delivered across the community

Limited budget and increasing demand

THE CHALLENGE (2007)

  • Frequent network and Wi-Fi issues causing downtime and frustration

  • Outdated unmanaged switches (Netgear & TP-Link)

  • Mixed Google Workspace and Microsoft 365 environment

  • Data in multiple locations with no standard structure

  • Devices (Windows 10 & 11) not centrally managed

  • Security, monitoring and documentation were limited

THE SOLUTION — PHASE 1 

Build a Strong Technology Foundation

  • Complete network redesign using Ubiquiti UniFi

  • Secure VLAN architecture to separate services

  • Firewall hardening, IPS, encrypted DNS & filtering

  • Enterprise Wi-Fi with optimised coverage

  • Network monitoring and alerting

  • Documentation, configuration backup and validation

THE SOLUTION — PHASE 2 

Unify Systems and Strengthen Security

  • Migrated all users from Google Workspace to Microsoft 365

  • Email, data and calendars consolidated

  • Shared files moved to SharePoint

  • Personal files moved to OneDrive for Business

  • Implemented Microsoft Intune for device management

  • Consistent security policies, updates and compliance

THE OUTCOME

  • Improved network reliability and Wi-Fi performance

  • Stronger cyber security and reduced risk

  • Unified Microsoft 365 environment

  • Centralised device management with Intune

  • Better collaboration and productivity

  • A scalable platform for future growth

  • More time and resources focused on the mission

KEY RESULTS

Improved reliability and uptime

Enhanced security and protection

Unified systems, simplified management

Better collaboration across the team

Less time on IT issues, more time on impact

Technology that supports the mission

  • LET’s GET STARTED

Ready for Journey to Stress-Free IT?

No spam. No endless calls. Just a quick, easy way to get started.

No Obligation

Free consultation with no commitment required

Expert guidance

Practical advice from experts

Clear Next Steps

Know exactly what to do next with confidence

Local UK support

UK based team with ongoing support available

FAQs

Questions We’re Frequently Asked about IT Services for Charities

Thinking of IT services for charities? Here are answers to some of the most common questions businesses ask before making the move.

Yes. We support accountancy firms that rely on Microsoft 365, SharePoint, cloud accounting software and secure client-data management.

We've helped firms move away from unreliable email, local file storage and personal cloud-sharing platforms to secure, centrally managed environments, improving collaboration, security and remote working.

For most firms with 5–25 staff, fully managed IT support is the better fit.

Instead of relying on a Managing Partner or Practice Manager to deal with IT issues, you gain an outsourced IT department covering support, cybersecurity, Microsoft 365 management, planning and supplier coordination.

Managed IT typically includes support, monitoring, patching, Microsoft 365 management, cybersecurity, backup monitoring, reporting and technology guidance.

Projects such as migrations, major SharePoint redesigns, infrastructure upgrades or office moves are usually scoped separately, ensuring there are no surprises.

We use a priority-based SLA framework with defined escalation paths and response targets. Critical business issues are handled differently from routine service requests.

Just as importantly, our proactive monitoring and maintenance help reduce the likelihood of issues occurring during critical deadlines.

es. We regularly work with Sage, Xero, QuickBooks, IRIS, TaxCalc, CCH, BrightPay, Dext, AutoEntry, Microsoft 365, SharePoint and Teams.

We also help integrate systems, streamline workflows and reduce manual processes through automation and better use of Microsoft 365.

We use a layered security approach that can include:

  • MFA & Conditional Access
  • Microsoft 365 security hardening
  • Microsoft Defender
  • Managed XDR / MDR
  • Advanced email security
  • Password management
  • Security awareness training
  • Phishing simulations
  • Backup monitoring & recovery planning

Our managed service stack also includes Microsoft 365 security alignment, DNS filtering, dark web monitoring and regular security reporting.

Yes. We help secure Microsoft 365 through identity protection, MFA, Conditional Access, sharing controls, email security, SharePoint governance and Microsoft 365 security reviews.

We also support Microsoft Teams, OneDrive, SharePoint, Purview and workflow automation where appropriate.

Backup is only useful if recovery works.

We monitor backups, verify backup health and help implement recovery and business continuity plans. Depending on your environment, this may include Microsoft 365 backup, disaster recovery testing, BDR management and recovery planning.