WHEN COMMUNICATION BECOMES DIFFICULT

Outdated Phone Systems Hold Businesses Back

Traditional phone systems often struggle to support hybrid working, multiple locations and modern communication requirements, creating unnecessary complexity for your people.

Limited Flexibility

Traditional systems can make it difficult for employees to stay connected when working remotely or across multiple sites.

Complex Administration

Adding users, updating extensions and making changes can become unnecessarily time-consuming.

Multiple Platforms

Employees often switch between different tools for calling, messaging and collaboration.

Growing Requirements

As organisations grow, communication requirements change and legacy systems can become difficult to scale.

The Result

Missed Calls

Wasted Time

Multiple Systems

Frustrated Users

Higher Costs

Reduced Productivity

Communication Should Help Your People Work Better, Not Create More Complexity.

MODERN BUSINESS COMMUNICATION

Business Calling Built For The Way You Work

UniFi Talk brings calling, users and communication management together into one platform, helping your people stay connected wherever work happens.

Business Calling

Professional Calling For Modern Organisations

Provide employees with reliable business telephony designed for office, hybrid and remote working.

VoIP Telephony

Move Beyond Traditional Phone Systems

Take advantage of flexible, cloud-based communications without the limitations of legacy infrastructure.

Flexible Working

Stay Connected Anywhere

Enable employees to make and receive business calls wherever they work.

Smarter Call Routing

Get Calls To The Right People Faster

Improve call handling and make it easier for customers to reach the right person.

Multi-Site Communications

Keep Every Location Connected

Bring communication across offices and locations together in one platform.

Grow With Confidence

Scale As Your Organisation Evolves

Add users, devices and locations more easily as communication requirements change.

Better Communication Helps People Work Better Together.

HOW UNIFIED IT CAN HELP

Everything You Need For Modern Business Telephony

From VoIP deployment and number management to call routing and ongoing support, Unified IT helps create a communication platform that’s easier to manage, supports the way your people work and grows with your organisation.

We Design Your Calling Solution
UniFi Talk Deployment

We design, deploy and configure UniFi Talk around the way your organisation communicates, helping ensure the platform fits your operational needs from day one.

We Modernise Your Business Telephony
VoIP Telephony

We replace traditional phone systems with flexible cloud-based calling that supports office, remote and mobile teams.

We Manage Your Business Numbers
Business Numbers

We help port, manage and maintain your business phone numbers, supporting continuity for both your people and customers.

We Improve How Calls Flow
Call Routing

We configure call routing and handling to help direct calls to the right people more efficiently.

We Create A Better Caller Experience
Auto Attendants

We help callers reach the right person, team or department more quickly through professionally configured call menus.

We Connect Multiple Locations
Multi-Site Calling

We bring communications across different offices and locations together through one easier-to-manage platform.

We Simplify Telephony Administration
User Management

We help manage users, devices and permissions, making ongoing administration simpler as your organisation evolves.

We Provide Ongoing Support
Ongoing Support & Management

We provide ongoing assistance, management and support to help keep your business communications running smoothly.

You may not need every service separately.
Our role is to bring the right expertise together based on your business needs.

CASE STUDIES

Proven deployments Across multiple sectors

We design and deliver high performance solutions that improve reliability, visibility and control for organisations of all sizes.

UniFiInstallation
Improving Network Reliability for a West Yorkshire Centre

Delivered a modern UniFi network that improved Wi‑Fi coverage, increased reliability, and simplified management for staff and visitors.

MS Teams
Modernising Business Communications With Teams

Migrated from an ageing phone system to Microsoft Teams Phone, improving flexibility, call handling, and administrative efficiency.

UniFi Installers
Simplifying Network Security Across Three Branch Offices

Replaced legacy firewalls across three branch offices, strengthening security, reducing costs, and streamlining network management.

cloud PCs
Delivering Flexible Working With Windows 365

Transitioned a development team to Windows 365 Cloud PCs, delivering a more flexible, secure, and simplified working environment.

Microsoft 365
Enabling Secure Hybrid Working With Microsoft 365

Modernised remote working by replacing Citrix with Microsoft 365, improving collaboration, security, and operational simplicity.

Citrix to Microsoft 365
Improving Sage 50 Access For Remote Users

Migrated Sage 50 users from Citrix to local PCs with Remote Data Access, improving performance, reliability, and user experience.

Stronger Security
Reliable WiFi Coverage
Improved Performance
better user experience

REQUEST A CALL BACK

Need A Second Opinion On Your IT?

Whether you’re reviewing your current IT provider, planning a Microsoft 365 project, improving cyber security or simply want independent advice, we’re happy to help.

No Pressure

No hard sales pitch. Just a friendly conversation.

Practical Advice

Get clear, honest recommendations tailored to your organisation.

Focused On You

We’ll understand your goals and what matters most to your organisation.

Your Information

We respect your privacy and will never share your details.







    FAQs

    Questions We’re Frequently Asked about UniFi Talk Services

    Thinking of services for UniFi Talk? Here are answers to some of the most common questions businesses ask before making the move.

    UniFi Talk is Ubiquiti’s VoIP business telephony platform. It brings phone users, numbers, devices, voicemail and call management into the wider UniFi environment.

    Yes. Ubiquiti currently supports UniFi Talk subscriptions in the UK, as well as the US and Canada.

    Potentially, yes. UniFi Talk supports number porting in the UK, allowing eligible existing business numbers to be transferred to the service. Portability should be checked before planning a migration.

    UniFi Talk provides centrally managed VoIP calling with features including call transfers, conferencing, voicemail, call history, user and number management, call groups and failover options.

    Yes. UniFi Talk supports Talk Groups, allowing multiple users to share a number. Calls can be configured to ring users simultaneously or in a defined sequence.

    Yes. UniFi Talk can form part of a wider UniFi environment, making it suitable for organisations that want centrally managed communications across their business. The exact design will depend on your locations, network and calling requirements.

    UniFi Talk supports a failover redirect number for incoming calls during system downtime. We’d also look at the resilience of your underlying internet and network because VoIP depends on reliable connectivity.

    Yes. We can assess your existing telephony, numbers, users, call flows and connectivity before planning the transition. Where appropriate, this can include number porting, configuration, deployment, testing and user setup.

    There isn’t one sensible price for every business. The overall cost depends on factors such as the number of users and phones, calling requirements, existing infrastructure, number porting and the work required to deploy and configure the system.

    We’d recommend the appropriate setup after understanding how your business actually uses telephony.

    Yes. We can provide ongoing support and administration, including users, devices, numbers and configuration changes, rather than leaving your business to manage the platform itself. UniFi Talk provides central administration for assigning phones and numbers and managing calling features.

    -Solutions That Grow With You-

    Affordable, high-quality VoIP services to keep you in touch with clients and teams